A phone for an older person doesn't need the best camera or the fastest processor. It needs to be easy to see, easy to use, last the day and help in an emergency. And this is where refurbished shines: you get a quality phone without paying for a new model.
What it needs
A big, sharp screen
The bigger it is, the easier it is to read messages and see family photos. From 6.1" it's comfortable; above 6.3", even better.
Simplicity
- On Samsung, Easy mode enlarges icons and text and simplifies the home screen.
- On iPhone, you can increase the text size, turn on Zoom and, on recent iOS versions, use Assistive Access, a simplified interface with big buttons.
A good battery
So it doesn't need charging by lunchtime. Choose a model with good battery life and always check the listing's minimum battery capacity. We explain how in how to check battery health.
Safety
- Emergency SOS: both iPhone and Android let you call emergency services by pressing a button several times.
- Crash Detection: on iPhone, from the iPhone 14 onwards.
- Medical ID: emergency contacts and medical details available from the lock screen.
Our recommendations
Samsung Galaxy A54: big screen and a battery that keeps going
A 6.4" display, 5,000 mAh battery and water resistance. With Easy mode on, it's very simple to use.
iPhone 13: simple and easy to help with remotely
If the family uses iPhones, it's a great choice: it's easy to help set it up, share photos and make FaceTime video calls.
iPhone 14: with Crash Detection
If the person drives or lives alone, Crash Detection adds extra peace of mind.
iPhone SE (2022): for anyone who prefers a Home button
Very simple, with the classic Home button and Touch ID, which many older people find more intuitive. However, the screen is small (4.7"), so it's not the best choice if eyesight is a concern.
Tips for setting it up
- Increase the text size and turn on Easy mode or Assistive Access.
- Set up emergency contacts and Medical ID.
- Keep only the apps they need on the home screen.
- Add a sturdy case and a screen protector.
- Turn on location sharing with a family member, if the person agrees.
In short
For most older people, the Samsung Galaxy A54 is our first recommendation for its screen and battery. If the family uses iPhones, the iPhone 13 (or the 14, for Crash Detection) is a safe bet.